Contact information

Contact Information 1. Business Mini Max Stores 4914 5th Avenue Brooklyn, NY 11220 United States 2. Email support@minimaxstores.com — the fastest way to reach us, and it puts your order number in writing. 3. Phone (718) 492-6625, during store hours. 4. Store hours Monday to Friday, 9:30 AM–7 PM. Saturday, 9:30 AM–7:30 PM. Sunday, 9:30 AM–6 PM. Eastern Time. 5. Order processing Orders placed before 12 PM Eastern Time are prepared the same business day. Preparation takes 1 to 2 business days and delivery a further 4 to 8. 6. Response times We answer every email. Anything that needs escalating beyond the person who picks it up is resolved within 3 business days. 7. What to include For anything about an order, put the order number in the first line of your message. For a return, add which item you are sending back.